Refund Policy
Last updated: May 3, 2026
30-day money-back guarantee
ElimuPath AI, operated by Leonard Otieno Okong'o, offers a 30-day money-back guarantee on subscription purchases. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date.
How to request a refund
Payments and refunds are handled by our Merchant of Record, Paddle.com Market Limited. To request a refund:
- Visit paddle.net and look up your order using the email address used at checkout, or
- Email us at hello@elimupath.ai with your order details and we will help you process the refund through Paddle.
Cancellations
You can cancel your subscription at any time. Cancellation stops future renewals; you keep access to paid features until the end of the current billing period.
More information
For full details on how refunds are processed, see Paddle's Refund Policy.